All FAQs

Is this right for my firm?

Firm size, your team, and where automation actually helps.

We're a small firm. Are we too small for this?

No. Small and solo firms are adopting automation faster than large ones, and often see the quickest return, because the pain is felt directly and nothing slows a decision down. zedders is built for small and mid-sized law firms, so the scope and price fit a practice your size rather than being scaled down from an enterprise product.

We're not very techy. Will our team actually use what you build?

That is the hardest part, so we design for it. Systems are built around the habits your team already has, with the people who do the work involved early, and success measured by what actually gets used. The aim is something your team barely has to think about, whether that runs in the background or in a tool they are glad to have.

Will this replace my paralegals and junior lawyers?

No. The aim is to remove the repetitive, non-billable work nobody trained for, like matter administration, file management and chasing status updates, not the people who do it. That frees your team for work that needs judgement, and a person always reviews what the AI produces. zedders was built by someone who did the paralegal work, so we understand the concern.

How do we know which of our problems is worth automating?

Working that out is part of the job; you do not need the answer before you call. zedders looks for where the work hurts most and what automation can safely take on, starts there, and grows from it. The best first automation is usually the one the people doing the work would ask for first.

Do we need our processes documented before we start?

No. Most firms' processes live in people's heads and half-written workarounds, and uncovering them is part of scoping. We map the real shape of the work, exceptions included, rather than expecting a tidy diagram up front. A useful by-product: your firm ends up with that knowledge captured in the process, not trapped in whoever happens to know it.

Still have a question?

Send it over and we will answer it directly, usually the same day.

Send an enquiry